We do Unattended Better
Direct to processor,
No Gateway Fees
More Control
of the
Card Reader
Corrective Commands
Reader Status
and Error
No more
restarts and
Improved Customer Experience
Improve Consumer Interaction with the Reader
prompts to
Cage API
Four XML
calls drive
all devices
error handling,
prompts and
logging inside
of Cage
supports TLS
1.2 in XP
Event Logs
See all interaction with the Reader
and support
Know what is happening without Being There
Write event
log to any IP
Made Easy
PCI Compliance made easy for Merchants: Modified SAQ C with custom Prompts
Our API keeps your Application out of PA DSS Scope
Unattended Hardware

  • End-to-End Encryption
  • PIN Debit and PINless Debit
  • PINless Debit:
    • Saves space
    • Reduces Cost and Complexity
    • PINless Debit is priced between debit and Credit rates
  • NFC – Android, ApplePay, and Contactless
  • PTS, SRED, EMV Level 1, 2, and 3
Attended Terminal

  • Multilane ECR solution
  • Large memory capacity
  • Latest data encryption technologies
  • Built-in contactless NFC
  • Flexible connectivity
  • PTS, SRED, EMV Level 1, 2, and 3
  • Electronic signature capture
E-Commerce & Mobile
  • Card not Present EMV compliant
  • Certified Outside of Cage
  • Universal Tokens generated on all transactions, across all platforms
    • Unattended, Attended, eCommerce
    • Use tokens for recurring billing, voids and refunds
    • Tokens Shared Between related MID’s
      • Deposits made into MID using the Token
        • Not where token was generated
Enhanced Payment Flow with the Payment Wizard
  • Monitor States and Error Codes
  • When Necessary send commands to Reader and Prompts to user to complete transaction
  • Architecture – Direct to Processor, No Gateway Fees
  • Diagnostics and Logging
Software Platform
  • MS Windows 7 and higher
  • Legacy support for Windows XP using TLS 1.2
  • EMV compliant solution
PCI Compliance
  • Secure Payment Application Makes PCI Compliance Easy
    • End-to-End Encryption
  • Cage API keeps Your Application out of PA DSS scope
    • Utilizing Secure Coding Standards
  • Merchant PCI Compliance Program – We Make PCI Compliance Easy
    • PCI Compliance Program Customized for Cage
      • Router, Firewall, Anti-Virus, and Malware Security Bundle
      • Modified SAQ C with customized workflow
        • Plain Language Explanations of each Question
        • Template of Common Security Procedures
    • Payment Card Industry Professional (PCIP) on Staff
    • ICS Support Staff is Qualified Integrator Reseller (QIR) Certified
Terminal Management Services (TMS)
  • Manage the Unattended Readers Remotely
    • Monitor Tamper Switches
    • Uptime via heartbeat
    • Automatic Software Upgrades
  • Remote Router Management – COMING SOON!
  • 24/7 Call Centers
  • 70 Support Technicians on staff
  • ITIL Standards
    • Service Level Agreements
    • Root Cause Analysis
    • Escalation
  • PCI Compliant Multifactor Authentication for Remote Site
  • Connectivity
ICS developed high volume, outdoor, unattended, full payment media kiosks for the car wash Market.
  • Self Service Automation with the Payment Kiosk, removing labor as a bottleneck, increased typical wash volume by 2.5x. Significantly reducing management demands and increasing profitability.
Credit Card was easy, EMV in an unattended environment is very difficult.

ICS integrated into 6 different unattended, EMV solutions. They all had significant limitations.

  • Card in early, before programming reader for debit or credit, would result in a 2-minute timeout.
  • Swiping, instead of dipping, would cause the transaction to fail and timeout.
  • Removing the card early would result in a timeout.
  • Prompts on the pin pad would be missed by the cardholder and the transaction would stop.
  • Timeouts and double billing, could not be resolved due to the lack of visibility and control over the transaction process. The lack of any type of diagnostics in third party systems made diagnostics and improvements to the payment application impossible. Issues were not resolved, frustrating our customers.
ICS decided to make its own payment application in order to address the deficiencies found in other systems.

ICS built its Unattended Payment Solution based on:

Transaction Processing Requirements
  • Progress states – We need to know what state the reader is in and what events the reader is expecting.
  • Error codes – We need to know if an event, such as removing the card, is occurring. If an event happens out of sequence, when the reader is not expecting that event, we send commands to the reader to “recover” the transaction so the transaction progresses seamlessly to the cardholder.
Diagnostic and Support Requirements
  • Adding full logging of all commands to and from our .dll and from the .dll to and from the card reader and processor allows for confirmation that transactions processed correctly and diagnostics are simplified.
Deployment Requirements
  • Terminal Management Services (TMS) was necessary to monitor the health of all readers.
  • Provide PCI mandated Reboots and tamper monitoring.
  • Provide the ability to easily update thousands of terminals.
PCI Compliance
  • We designed a secure solution to make PCI compliance easy for Merchants.
  • Modified SAQ C worksheet reduces the number of questions requiring attestation.
  • Each question on the SAQ has an easy to understand explanation.
  • QIR certified support staff is on hand to assist the Merchant.
  • Integration partners are out of scope and never touch cardholder data.
  • Cardholder data is never present on your network.
  • ICS developed its own robust EMV solution out of necessity due to the failure of other solutions in the Marketplace.
  • ICS offers the most robust error handling, offering full control over the transaction process. The card reader is sent corrective commands as necessary to complete a transaction.
  • The cardholder will also receive the proper instruction, if necessary, to complete a transaction successfully. It is not always the reader that needs corrective action.
  • The solution is also easy to deploy and support.
  • We designed a secure network to reduce fraud, make PCI compliance easy.
  • ICS does Unattended Payments Better. That is why we are bringing our Solution to the Payments Marketplace.